Phone:  800-580-0024

BG Products of Oklahoma/Houston Presents:

Exclusively For Service Advisors
High-Performance Service Selling & Customer Handling Fundamentals

Seminar Dates to Choose From:

  • February 23, 2021: 9:00 am - Noon
  • February 23, 2021: 1:00 - 4:00 pm
  • February 23, 2021: 6:30 - 9:30 pm
  • February 24, 2021: 9:00 am - Noon
  • February 24, 2021: 1:00 - 4:00 pm

We also have an ADVANCED session for those who complete this session.

BG Products Houston Training Center
8703 Fallbrook Drive
Houston, TX 77064

This workshop will provide you with the fundamental processes, training, and word tracks to dramatically improve and enhance your service-selling and customer-handling ability. Specific content includes:

  • Service Selling & Customer Handling at Write Up
  • Diagnosis & Inspection
  • Post Diagnosis & Inspection Communication

Workshop Leader: Scott Russeau. Scott Russeau is a force of nature in the automotive industry. With nearly 30 years of automotive experience, he has developed a reputation as a cutting-edge industry expert in fixed operations. Scott started his career as a technician with Bridgestone Firestone. His career rapidly advanced and he held positions as a service advisor, service manager, assistance manager, general manager, fixed ops director, automotive process consultant, field manager, regional manager, and director of training and learning. Scott’s motivational, engaging, and relatable speaking style has inspired positive change at all organizational levels, from porters to executive presidents.

For more info:
Call (800) 580-0024

Click here to go to the Online Registration Form

Click here to download the seminar information and registration form, shown below.


2021 2 2324 Scott Russeau High Performance Training Advisors